Last Updated: August 15th, 2026

Company Name: 厦门侗谷贸易有限公司

Email:service@mail.secotera.com

Phone:  +86 19270611067

Address: 厦门市同安区四口圳里658号603室之二

Legal Representative: 杜云国

Unified Social Credit Code:  91350212MAK912AW8P

secotera.com User Information Notice

Welcome to shop secotera.com U.S.-based niche department store products. The following provides key information regarding your shopping experience to help you complete transactions smoothly.

Customer Service Contact:
Email: service@mail.secotera.com
Phone:+86 19270611067
Working Hours: 08:00~23:00 [Break times: 12:00~13:30 and 23:00~8:00] (UTC+8:00)
We will respond to your inquiries promptly during working hours.

1. Order Information

Orders can be edited or changed via customer service within 12 hours of placement. Changes are not supported after this period.

In-stock orders are typically shipped within 1–2 business days (excluding weekends and holidays). Actual delivery usually takes 12-14 days.

2. Pricing and Taxes

All product prices include U.S. domestic taxes. The payment amount displayed is the final amount payable (excluding customs duties).

Customs duties are determined according to the regulations of your delivery location and must be borne by you. It is recommended to check local customs rules before placing an order.

3. Additional Notes

Please carefully verify your order information when placing an order to avoid errors that may affect shipping and delivery.

For any questions regarding orders, logistics, or pricing, please contact customer service using the methods above.